Guest Relations Customer Service Representatives - Seasonal

Seasonal Position

Start date: March 17, 2018  End date: Approximately September 9, 2018


  • Greet and serve customers.
  • Scan visitor tickets and membership cards for entry into the zoo.
  • Handle sales transactions for day admission, memberships, special event ticketing and other purchases.
  • Respond to guest inquiries through email, telephone and in person.
  • Provide customers with product and service information.
  • Data entry to process orders, forms and applications.
  • Complete exit surveys with guests.
  • Ensure work area is clean and tidy, including wiping counter, bases of stations and signs.


  • First Aid training and experience working with children considered assets.
  • Previous cash handling experience.
  • Fun, positive attitude. 

Working conditions: 

  • Required to work both indoors and outdoors.
  • Heavy lifting, standing and walking for long periods of time required.
  • Ability to work weekends, evenings and holidays.
  • Required to work a minimum of 1 shift per week on a regular basis, and a minimum of 3 shifts per week during high season (May - August).
  • A commitment to working the entire season with a maximum of 1 week of vacation in high season (May - August).

What the zoo has to offer:

  • $13.60/hour.
  • FREE zoo pass.
  • Discounts on food, beverage and merchandise.
  • A fun work environment and the opportunity to work in a park full of wild animals!

If you are a highly motivated and experienced individual we invite you to send your resume, along with a covering letter, in confidence, to Human Resources, no later than February 12, 2018. Please quote the position title in the subject line.

Human Resources
Calgary Zoo
1300 Zoo Rd NE
Calgary, Alberta
T2E 7V6
Email: [email protected]

NO PHONE INQUIRIES PLEASE. Applicants are thanked in advance and advised that only individuals selected for interviews will be contacted.