Buy Tickets

Skip the Line!

Save your place in line to the meet the giant pandas while you explore the rest of the zoo! Simply select your timed ticket online when you purchase your day admission or when you login to your member account. Additionally, you can pick up a timed ticket at the ticket kiosks or windows when you get to the zoo. With your timed ticket you can arrive at Panda Passage to enjoy the habitat with a minimal wait. Click “Buy Tickets” above to get started.

Visitors purchasing daily admissions are encouraged to purchase online and add their timed ticket at the same time.



How can I get my timed tickets?

Visitors will be able to get their timed tickets daily online, at the kiosks located in Alberta Plaza, at the Guest Relations windows or on grounds at the Panda Passage (weekends only).

What is the price for timed tickets in addition to the daily admission rate?

There is no cost for timed entry tickets for Panda Passage. If you are purchasing your daily admission tickets online, you can select your timed ticket at the same time. Members can get their timed tickets anytime by logging into their accounts online. You may still visit the pandas with general admission if you choose not to pick a time online, however the zoo cannot guarantee access if you do not pre-select your times.

Members must access timed ticketing by logging into their membership account. If you are unsure of your membership login DO NOT create your own login, please email [email protected] for assistance.

Will Members require a timed ticket?

Inspire and Engage Members have an exclusive viewing time from 9:00 to 10:00 a.m. daily. Entry during this time does not require a timed entry ticket. For Members visiting the zoo after 10:00 a.m., please pick your timed ticket by logging in online, visiting Guest Relations or at Panda Passage (weekends only in May and June).

When can we select timed tickets as we are looking to start planning our visit?

Visitors are now able to get their timed tickets online, at the kiosks located in Alberta Plaza, and at the Guest Relations windows. Timed tickets are available for May 7 or later. Timed tickets will be available on grounds at Panda Passage weekends only in May and June and daily starting in July.

What are the time frames that they can choose?

Timed tickets are issued between 10:00 a.m. and 4:00 p.m. daily.  Please arrive within the time indicated on your timed ticket.

What if I choose a day but become unavailable to come that day? Can I change my timed ticket to view the Pandas?

If you are unable to attend on your previously selected day, please contact Guest Relations at (403) 232-9300 to discuss your options.

Will school groups be able to access timed ticketing as a group?

School groups can call Guest Relations at (403) 232-9300 to discuss their options.