FAQs: Everything You Need to Know About our PandaCam

Have you heard the GIANT news? We’ve launched our PandaCam presented by Hainan Airlines! Now you can see what our giant pandas are up to even when you’re not at the zoo. If you have any questions about what you see on the PandaCam or our pandas in general, make sure to read our FAQ’s below. Read more

It’s the Final Countdown on our Guardians of the Wild Contest

August is a good time to relax and soak up the summer rays, but September is about revving up the bustle and getting things done. And you’re running out of time to experience some of our best summer activities. Take a read through our summer must-dos and see how many you can do before they close for the season on September 3:

 This porthole is closing: Zoom your way through a galactic zoo journey and become the ultimate Guardian of the Wild by Monday, September 3 to be entered for a chance to win incredible prizes. Simply improve your planetary protection abilities by visiting all the Action Stations and collect the contest entry codes. Each of our 10 Action Stations has its own unique galaxy-saving code and you’ll want to get as many as you can. There’s a trip to China on the line as well as 10 other amazing prizes and time is ticking.

Planetary Warning: Our Guardians of the Wild contest ends Monday, September 3, 2018.

Planet through the galaxy: You have 10 Action Stations to cover in a short time so you’ll want to use this map to plan your code-collecting trek because the more codes you have the better your chances of winning:

Don’t forget a station with our Guardians of the Wild map.


Here’s a list of our September long weekend highlights:

Learn survival tips from the king of the mountain: Who’s that you wonder? That would be the incredible grizzly. Make time to see our grizzly bear training hosted daily at 1:30 p.m.—we also have several other animal feedings you might be interested in. Visit us at the Plan Your Visit booth for times directions.

Linger with the lemurs: Long weekends are always a bustling time at Calgary Zoo and if you forget how to relax you can come chill with the lemurs.


Flutter by the conservatory: There is something wonderful about the world of bugs and the magic of watching butterflies fluttering around. Definitely a long weekend must see.

 No two planets are alike: Some of our residents are permanent, but we have others who have just arrived. Be sure to check out the rhea chicks, the new otter,  and the Pallas’s cat while you’re here.

Engine refueling stations are a must and we have a few to choose from:

  • Panda Park food stations are closing for the season. Come enjoy some BBQ or Chinese food located by the Conservation FSC Action Tent.
  • It’s also your last chance of the year to eat at Grazers. Snack on some appys, dig into the buffet or savour something of the menu.
  • Kitamba Café is open all year round.

Visit the Giant Pandas like a VIP: You can purchase your zoo tickets online or at the gates, just be sure to remember to get your timed ticket to see the pandas so you don’t have to wait in line.


Why should you help save the planet, you might ask? Well, because we’re all the people who live in it! We’re challenging you- yes YOU – to become a Guardian of the Wild this summer and take action in your daily life. Be Forest Friendly with the FSC! 

You’ve joined the mission for conservation, and now you’re in the running to win intra-planetary prizes! How can fulfill your Guardian status? Visit the Forest Stewardship Council (FSC) Action Station in Panda Park, where you can find out how you can be forest friendly simply by choosing products with the tree-check mark logo.

From tigers in Russia to giant pandas in China, many species rely on forests to survive. The Forest Stewardship Council logo lets every guardian know that the paper products you are choosing recycled or sustainably-harvested paper, keeping wild forests alive!

While we high-tech guardians are going paperless, there is some paper we can’t go without: toilet paper! TP and paper towel are some of the most important products to check for FSC certification as we use them (hopefully) every day!

Use your consumer power to help preserve forests and their animal residents across the planet. Look for the tree turning into a check mark Forest Stewardship Council (FSC) logo while you’re picking up your next batch of bathroom supplies!

You’re a Guardian! What do you do? 

  • Visit as many Action Stations as you can to increase your chances of winning the grand prize trip to China and other galactic-sized prizes. 
  •  You don’t need to visit every Action Station to play, but it will increase your odds of winning because each station has its own unique contest entry code.  
  • Collect each code and enter them at  

It’s as simple as that!  

Don't forget a station with our Guardians of the Wild map.

Don’t forget a station with our Guardians of the Wild map.


  • Yes, these pledges are tied to simple actions that we can all take in our daily lives to make an impact.  
  • Each station does have a unique code- don’t enter them online until you have as many as you can. You only have one opportunity to enter this contest, so you’re going to want to hoard your codes.  
  • Gather a glittery collection of conservation codes? Whether all 10 codes, or as many as you want, go to and enter them for a chance to win galactic-size prizes including a trip for two to China to see giant pandas!  
  • The program runs from July 4 – September 3 and the winners will be contacted by September 14. A full list of the rules and regulations is listed on the website. 

What can you win?


Check here for the list of prizes– they’re out of this world. Do you want to win a flight for two to China?

We thought so. Let’s do this!  

Who knew that supporting wildlife conservation could be so exciting!? There’s so much to win, and only a few months to do it! That’s your new mission: become a Guardian of the Wild from July 4 – September 3, 2018, and stay a conservation ambassador for life.

Giant Pandas – What have we built?

Four giant pandas have made a home in Calgary! For their move to #yyc, the Calgary Zoo was proud to build them a beautiful, sustainable place to live with the help of Zeidler Architecture.

What can you expect to find in Panda Passage?

We are thrilled to have welcomed pandas in 2018 for a five-year stay. Giant pandas have a specific habitat in China, and part of caring for this important ambassador species at the zoo is ensuring the bears have a home that suits their needs. Thank you to Zeidler Architecture for their incredible work as lead architects of this huge project- building Panda Passage was no small feat!

“Zeidler is extremely fortunate to have been involved in this one of a kind project! Working on the Panda exhibit, as well as our previous experience in working with the Zoo on Destination Africa, has been incredibly fulfilling. The opportunity to see a child’s expression when they get up close, face to face with a panda, certainly makes it all worthwhile. At Zeidler, we fully support the Calgary Zoo and their focus on wildlife conservation and sustainable initiatives through these incredible projects.” – Bill Mitchell, Partner at Zeidler Architecture.

As a conservation organization, the Calgary Zoo set out to use our resources in the most efficient way possible while we transformed the Eurasian Gateway building for the last two years. The Panda Passage building will be seeking Petal Certification as part of the Living Building Challenge (LBC), which provides a framework for design, construction and the symbiotic relationship between people and all aspects of the built environment. This will be the first LBC project in Calgary!

What does this mean for the building of Panda Passage? Some of the sustainability actions we took:

  • Anything in good working condition stayed in the building, like doorknobs and lighting fixtures.
  • Steel pipes were reused from the rhinoceros back-of-house and themed to look like bamboo- they function as barriers inside the habitat.
  • Large trees in the habitats? Those are deadfall collected from the zoo’s Flood Protection Project – re-purposed as panda enrichment!
  • Any new wood purchased is Forest Stewardship Counsel (FSC) certified – we are taking action to preserve forests of the future.
  •  Pandas will be at the zoo for five years, so we built the space while keeping in mind its future transition into a home for another species.

Caring for pandas is a challenge, and ensuring that they are healthy and mentally stimulated is part of the equation. There are new water features, plenty of lush flora, and natural lighting. Keep an eye out for the beautiful new skylights that have really brightened up the space – and our red bamboo forest!

The space is also beautiful and functional for YOU. Our guests are able to visit the bears, learn the history of pandas from our signage and screens, and interact with our Visitor Engagement staff. There are a variety of viewing options for the giant pandas, depending on where Jia Panpan, Jia Yueyue, Da Mao and Er Shun are spending their time.

The pandas have neighbours! The powerhouse Komodo dragons have returned to their home in the space, and the Bactrian camels now reside in the pasture attached to the building- with a brand new little addition to the camel family!

Have you visited yet?

Do this long weekend Galactic Style

We’re the only place in the galaxy where you can see Giant Pandas and become a Guardian of the Wild. Bring your family and friends to tour our incredible Calgary Zoo universe and visit our Action Stations to improve your planetary protection abilities. Plus, you can collect as many galaxy-saving codes from the Action Station signs as you can and enter to win incredible prizes including a trip for two to China.

Know which planet your going to first: Prepare your trek with an action station map to collect as many codes as you can.

Get your star ship moving: Travel the zoo paths on a galactic trek as a Guardian of the Wild and collect codes at ten simple action stations. Our daily programs are a great addition to your visit so you’ll want to take in as many as you have time for:

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Guardians of the Wild – Find the frog with Rainforest Alliance

Visit Land of Lemurs to find the code for the Rainforest Alliance!

Why should you help save the planet, you might ask? Well, because we’re all the people who live in it! We’re challenging you- yes YOU – to become a Guardian of the Wild this summer and take action in your daily life. Help preserve the rainforest by shopping with the green frog’approval. 

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National Zoo Keeper Week 2018 – Meet Cissy Kou

It’s National Zoo Keeper Week and we’re sharing the love! To recognize the dedication and hard work of our amazing zoo keepers, we are posting an interview of a keeper each day this week. Meet Cissy Kou, a dedicated giant panda keeper whose early dreams of being a vet or a dolphin trainer lead her to caring for this iconic black-and-white species.

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National Zoo Keeper Week 2018 – Meet Carrie Coleman

It’s National Zoo Keeper Week and we’re sharing the love! To recognize the dedication and hard work of our amazing zoo keepers, we are posting an interview of a keeper each day this week. Meet the fantastic Carrie Coleman, a passionate Lead Keeper whose work with animals has transformed her opinions of zoos and conservation work.

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National Zoo Keeper Week 2018 – Meet Mona Keith

It’s National Zoo Keeper Week and we’re sharing the love! To recognize the dedication and hard work of our amazing zoo keepers, we are posting an interview of a keeper each day this week.  Meet Mona Keith, a lead keeper at the Calgary Zoo who has a passion for animals that inspires anyone who talks to her.

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National Zoo Keeper Week 2018 – Meet Nicole Yeoman

It’s National Zoo Keeper Week and we’re sharing the love! To recognize the dedication and hard work of our amazing zoo keepers, we are posting an interview of a keeper each day this week.  Introducing….. Nicole Yeoman! This experienced zoo keeper has worked all over the world, from Australia to Canada, and her career journey has brought her to #yyc and the Calgary Zoo gorillas!

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