Disability Assistance

Wheelchair and Power Chair Rentals

Wheelchairs are available at the North Gift Shop for a rental fee of $21. This cost includes a $10 refundable deposit and GST. A limited number of power chairs are also available, on a first-come first-served basis.

Qualified Attendants

The zoo is accessible to guests with disabilities who are accompanied by a support person. Qualified attendants* get complimentary access. Proper identification, such as the Access 2 Entertainment Card, is required.

*A qualified attendant is a paid employee of an agency that provides this service.

Service Dogs

Service dogs are welcome at the Calgary Zoo. Please complete your service dog registration before your visit, and enter through the North gate only.

For more details, refer to our service animal policy.

Family Services


You can rent a wagon for your kids at the north gift shop, by Penguin Plunge, for $10. A limited number are also available at the Tigers Den Gift Shop. Keep your receipt and return your wagon before 5 p.m. to get $2 back.

Wagons are sponsored by Servus Credit Union.

Changing Stations

Washrooms are located throughout the Calgary Zoo. All washrooms have diaper-changing facilities. A nursing room is available at Kitamba Café.