Archived Notifications

  1. Attention: Updated Entry Requirements & Penguin Walk Cancellation

    Thu, 02/17/2022 - 9:58 am

    Important Update 

    As of February 9th, proof of an Alberta government-issued QR code; a negative COVID-19 test; or valid proof of medical exemption is no longer required for entry to the zoo for both day admission and after-hours events.

    A friendly reminder that mask wear is required to be worn by all visitors as follows:

    • all visitors (3+) inside the Rainforest building to help keep our gorilla troop safe; and
    • all visitors (13+) inside all zoo buildings (including animal habitats, indoor dining, washrooms, & retail shops) in accordance with the provincial and AHS guidelines.

    Penguin Walk Cancellation

    The Penguin Walk, presented by RE/MAX, had been cancelled for today, February 17, due to winds outside of the walk parameters. We are hopeful to resume the walk tomorrow.

  2. Attention: Updated Entry Requirements & Early Building Closure Notification

    Thu, 02/17/2022 - 8:44 am

    Important Update 

    As of February 9th, proof of an Alberta government-issued QR code; a negative COVID-19 test; or valid proof of medical exemption is no longer required for entry to the zoo for both day admission and after-hours events.

    A friendly reminder that mask wear is required as follows:

    • all visitors (3+) must wear a mask inside the Rainforest building to help keep our gorilla troop safe; and
    • all visitors (13+) must wear a mask inside all zoo buildings (including animal habitats, indoor dining, washrooms, & retail shops) in accordance with the provincial and AHS guidelines.

    Early Building Closure Notification

    Please note that the ENMAX Conservatory will be closed as follows to accommodate private events we are hosting:

    • Tuesday, February 22, 2022 - closing from 10:00 a.m. - 12:00 p.m.
    • Friday, February 25, 2022 - closing at 2:00 p.m.

    We apologize for any inconvenience. 

  3. Attention: Updated Entry Requirements, Penguin Walk Cancellation, & Early Closure Notice

    Wed, 02/09/2022 - 10:17 am

    Important Update 

    As of February 9th, proof of an Alberta government-issued QR code; a negative COVID-19 test; or valid proof of medical exemption is no longer required for entry to the zoo for both day admission and after-hours events.

    A friendly reminder that mask wear continues to be required for all visitors (3 years and older) inside all zoo buildings (including animal habitats, indoor dining, washrooms, & retail shops) in accordance with the provincial and AHS guidelines.


    Penguin Walk Cancellation

    The Penguin Walk, presented by RE/MAX, had been cancelled for today, February 11, due to winds outside of the walk parameters. We are hopeful to resume the walk tomorrow.


    Early Closure Notification

    Please note that the ENMAX Conservatory will be closing at 3:00 p.m. on February 12th - 14th to accommodate for set up for our annual Valentine's Day event, In the Heat of the Night. We apologize for any inconvenience. 

  4. Attention: Updated Entry Requirements and Early Closure Notification

    Wed, 02/09/2022 - 8:17 am

    Important Update 

    As of February 9th, proof of an Alberta government-issued QR code; a negative COVID-19 test; or valid proof of medical exemption is no longer required for entry to the zoo for both day admission and after-hours events.

    A friendly reminder that mask wear continues to be required for all visitors (3+) inside all zoo buildings (including animal habitats, indoor dining, washrooms, & retail shops) in accordance with the provincial and AHS guidelines.


    Early Closure Notification

    Please note that the ENMAX Conservatory will be closing at 3:00 p.m. today (February 14th) to accommodate for set up for our annual Valentine's Day event, In the Heat of the Night. We apologize for any inconvenience. 

  5. Attention: Requirements for Entry

    Wed, 01/12/2022 - 12:51 pm

    Important Health & Safety Update

    Effective November 15, 2021, the Wilder Institute/Calgary Zoo will require all visitors 12 years of age and older to provide proof of one of the following before being permitted entry:

    • Alberta government-issued QR code (paper or digital) proving COVID-19 double vaccination (with the second dose received two (2) weeks or more prior to date of attendance);
      • Valid identification that matches the vaccine record is required for adults 18 years and over.
      • First Nation, out-of-province and Canadian Armed Forces vaccine records are accepted proofs of vaccination, as is the ArriveCan app and valid international travel identity document.
    • Proof of a privately-paid negative rapid test result taken within 72 hours of service; or
    • Valid proof of medical exemption.

    Those who are unable to show proof of one of the items listed above will be denied entry. This applies to all visitors aged 12 years and older.

    A friendly reminder that mask wear is required for ages 2+ inside all animal buildings, washrooms, retail and food spaces.

  6. Attention: Requirements for Entry, Early Closure & Penguin Walk Cancellation Notice

    Mon, 01/10/2022 - 9:16 am

    Penguin Walk Cancellation

    The Penguin Walk, presented by RE/MAX, had been cancelled for today, February 8, due to temperatures outside of the walk parameters. We are hopeful to resume the walk tomorrow.


    Early Closure Notification

    Please note that the ENMAX Conservatory will be closing at 3:00 p.m. on February 12th - 14th to accommodate for set up for our annual Valentine's Day event, In the Heat of the Night. We apologize for any inconvenience. 


    Important Health & Safety Update

    Effective November 15, 2021, the Wilder Institute/Calgary Zoo will require all visitors 12 years of age and older to provide proof of one of the following before being permitted entry:

    • Alberta government-issued QR code (paper or digital) proving COVID-19 double vaccination (with the second dose received two (2) weeks or more prior to date of attendance);
      • Valid identification that matches the vaccine record is required for adults 18 years and over.
      • First Nation, out-of-province and Canadian Armed Forces vaccine records are accepted proofs of vaccination, as is the ArriveCan app and valid international travel identity document.
    • Proof of a privately-paid negative rapid test result taken within 72 hours of service; or
    • Valid proof of medical exemption.

    Those who are unable to show proof of one of the items listed above will be denied entry. This applies to all visitors aged 12 years and older.

    A friendly reminder that mask wear is required for ages 2+ inside all animal buildings, washrooms, retail and food spaces.

  7. Attention: Requirements for Entry, Early Closure & Other Updates

    Tue, 12/28/2021 - 10:28 am

    Important Health & Safety Update

    Effective November 15, 2021, the Wilder Institute/Calgary Zoo will require all visitors 12 years of age and older to provide proof of one of the following before being permitted entry:

    • Alberta government-issued QR code (paper or digital) proving COVID-19 double vaccination (with the second dose received two (2) weeks or more prior to date of attendance);
      • Valid identification that matches the vaccine record is required for adults 18 years and over.
      • First Nation, out-of-province and Canadian Armed Forces vaccine records are accepted proofs of vaccination, as is the ArriveCan app and valid international travel identity document.
    • Proof of a privately-paid negative rapid test result taken within 72 hours of service; or
    • Valid proof of medical exemption.

    Those who are unable to show proof of one of the items listed above will be denied entry. This applies to all visitors aged 12 years and older.

    A friendly reminder that mask wear is required for ages 2+ inside all animal buildings, washrooms, retail and food spaces.


    Early Grounds Closure - November 19, 2021 - January 2, 2022
     

    New this year, we will be closing the zoo between day admission and ZOOLIGHTS.

    From November 19, 2021 - January 2, 2022, the following is in effect:

    • The last Daily Admission entry to the Wilder Institute/Calgary Zoo will be at 2:30 p.m.
    • The last Member entry will be at 3:00 p.m.
    • Our Security teams will clear zoo grounds at 4:30 p.m.

    All day admission visitors, including Members, will be asked to depart the zoo grounds at this time while our teams prepare for the festive night ahead. Our gates will reopen nightly at 5:00 p.m. when ZOOLIGHTS begins.

    We look forward to warmly welcoming visitors, young and young at heart, to experience the 25th anniversary of Calgary’s favourite holiday tradition – ZOOLIGHTS, presented by Olympia Trust Company.


    ZOOLIGHTS Exclusions

    A friendly reminder that the following date(s) are 'special event' evenings and require a separate admission ticket*:

    • December 31: Zoo Year's Eve (Family-friendly)
    • December 31: Zoo Year's Eve (Late Night 18+)


    *Please note that regular ZOOLIGHTS admission tickets, zoo passes or complimentary tickets will not be accepted for admission to ZOOLIGHTS on November 23 and December 31. Visit our ZOOLIGHTS: Special Nights page for more information.


    Gift Shop Closure - Jan 3-7, 2022

    Please note that the North Gift Shop and Penguin Café will be closed to the public starting on January 3rd for 2-3 days for our annual inventory count. Once the North Gift Shop inventory is complete, the Bamboo-tique will then be closed for 1 day to complete its inventory. All retail inventory will be complete by no later than January 7, 2022. Thank you for your understanding.

  8. Attention: ZOOLIGHTS is Cancelled Dec 26 & 27 and Other Important Updates

    Sun, 12/26/2021 - 11:28 am

    Important Update: ZOOLIGHTS, presented by Olympia Trust Company, has been cancelled tonight & tomorrow night (Dec 26-27) due to the extreme cold & wind chill forecasted for the next two days. Thank you for understanding.

    All ticket holders with pre-purchased tickets for Dec 26 & 27 will automatically be moved to Jan 8, 2022. ZOOLIGHTS will hopefully resume on December 28, 2021, weather dependent.

    **The zoo remains open for daytime visits.  We open daily at 9am and last entry for day admission is 2:30pm**


    Gift Shop Closure - Jan 3-7, 2022

    Please note that the North Gift Shop and Penguin Café will be closed to the public starting on January 3rd for 2-3 days for our annual inventory count. Once the North Gift Shop inventory is complete, the Bamboo-tique will then be closed for 1 day to complete its inventory. All retail inventory will be complete by no later than January 7, 2022. Thank you for your understanding.


    Thank you for your understanding. 

    Important Health & Safety Update

    Effective November 15, 2021, the Wilder Institute/Calgary Zoo will require all visitors 12 years of age and older to provide proof of one of the following before being permitted entry:

    • Alberta government-issued QR code (paper or digital) proving COVID-19 double vaccination (with the second dose received two (2) weeks or more prior to date of attendance);
      • Valid identification that matches the vaccine record is required for adults 18 years and over.
      • First Nation, out-of-province and Canadian Armed Forces vaccine records are accepted proofs of vaccination, as is the ArriveCan app and valid international travel identity document.
    • Proof of a privately-paid negative rapid test result taken within 72 hours of service; or
    • Valid proof of medical exemption.

    Those who are unable to show proof of one of the items listed above will be denied entry. This applies to all visitors aged 12 years and older.

    A friendly reminder that mask wear is required for ages 2+ inside all animal buildings, washrooms, retail and food spaces.


    Early Grounds Closure - November 19, 2021 - January 2, 2022
     

    New this year, we will be closing the zoo between day admission and ZOOLIGHTS.

    From November 19, 2021 - January 2, 2022, the following is in effect:

    • The last Daily Admission entry to the Wilder Institute/Calgary Zoo will be at 2:30 p.m.
    • The last Member entry will be at 3:00 p.m.
    • Our Security teams will clear zoo grounds at 4:30 p.m.

    All day admission visitors, including Members, will be asked to depart the zoo grounds at this time while our teams prepare for the festive night ahead. Our gates will reopen nightly at 5:00 p.m. when ZOOLIGHTS begins.

    We look forward to warmly welcoming visitors, young and young at heart, to experience the 25th anniversary of Calgary’s favourite holiday tradition – ZOOLIGHTS, presented by Olympia Trust Company.


    ZOOLIGHTS Exclusions

    A friendly reminder that the following date(s) are 'special event' evenings and require a separate admission ticket*:

    • December 31: Zoo Year's Eve (Family-friendly)
    • December 31: Zoo Year's Eve (Late Night 18+)


    *Please note that regular ZOOLIGHTS admission tickets, zoo passes or complimentary tickets will not be accepted for admission to ZOOLIGHTS on November 23 and December 31. Visit our ZOOLIGHTS: Special Nights page for more information.

  9. Important Announcement - ZOOLIGHTS is CANCELLED tonight (December 16, 2021)

    Thu, 12/16/2021 - 3:29 pm

    ZOOLIGHTS, presented by Olympia Trust Company, has been cancelled for tonight, December 16, 2021, due to extreme cold weather conditions.

    Weather conditions are carefully monitored daily, and decisions to cancel are made the day-of. Thank you for your understanding.

    The zoo will contact all ticket holders to provide impacted attendees with an alternate date to attend.

    ZOOLIGHTS will hopefully resume on December 17, 2021, weather dependent. Indoor holiday dinner bookings, including Beary Merry, will proceed this evening (Dec 16) as planned.

  10. Attention: Requirements for Entry, Early Closure & ZOOLIGHTS Exclusions

    Tue, 10/19/2021 - 6:17 pm

    Important Health & Safety Update

    Effective November 15, 2021, the Wilder Institute/Calgary Zoo will require all visitors 12 years of age and older to provide proof of one of the following before being permitted entry:

    • Alberta government-issued QR code (paper or digital) proving COVID-19 double vaccination (with the second dose received two (2) weeks or more prior to date of attendance);
      • Valid identification that matches the vaccine record is required for adults 18 years and over.
      • First Nation, out-of-province and Canadian Armed Forces vaccine records are accepted proofs of vaccination, as is the ArriveCan app and valid international travel identity document.
    • Proof of a privately-paid negative rapid test result taken within 72 hours of service; or
    • Valid proof of medical exemption.

    Those who are unable to show proof of one of the items listed above will be denied entry. This applies to all visitors aged 12 years and older.

    A friendly reminder that mask wear is required for ages 2+ inside all animal buildings, washrooms, retail and food spaces.


    Early Grounds Closure - November 19, 2021 - January 2, 2022
     

    New this year, we will be closing the zoo between day admission and ZOOLIGHTS.

    From November 19, 2021 - January 2, 2022, the following is in effect:

    • The last Daily Admission entry to the Wilder Institute/Calgary Zoo will be at 2:30 p.m.
    • The last Member entry will be at 3:00 p.m.
    • Our Security teams will clear zoo grounds at 4:30 p.m.

    All day admission visitors, including Members, will be asked to depart the zoo grounds at this time while our teams prepare for the festive night ahead. Our gates will reopen nightly at 5:00 p.m. when ZOOLIGHTS begins.

    We look forward to warmly welcoming visitors, young and young at heart, to experience the 25th anniversary of Calgary’s favourite holiday tradition – ZOOLIGHTS, presented by Olympia Trust Company.


    ZOOLIGHTS Exclusions

    A friendly reminder that ZOOLIGHTS. presented by Olympia Trust Company, is closed the the public on the following dates:

    • December 25: the Wilder Institute/Calgary Zoo is closed

    Visit our ZOOLIGHTS page for more information.

    In addition, the following dates are 'special event' evenings and require a separate admission ticket*:

    • December 31: Zoo Year's Eve (Family-friendly) and Zoo Year's Eve (Late Night 18+)


    *Please note that regular ZOOLIGHTS admission tickets, zoo passes or complimentary tickets will not be accepted for admission to ZOOLIGHTS on November 23 and December 31. Visit our ZOOLIGHTS: Special Nights page for more information.