Adjusted Hours

Penguin Plunge: Penguin Plunge will open at 9:30 a.m. on the following days to accommodate our Penguin Breakfast events:

June 28
July 6, 13, and 19
August 2, 10, and 16

Thank you for your understanding.

Brawn Family Foundation River Lodge: Last entry to the Brawn Family Foundation River Lodge will be at 4:15 p.m. on Sunday, June 22nd and Sunday, June 29th, to accommodate setup for our Wild After Hours: Otters (18+) event. Thank you for your understanding.

Animal Viewing Impacts:

Exploration Asia
The Exploration Asia Redevelopment project is officially underway! While there are some viewing impacts in the area, you can still visit many of your favourite species.

  • Species Viewable: Bactrian camels, Komodo dragons, white-handed gibbons, Malayan tapirs, red-crowned cranes, Turkmenian markhors, Amur tigers, wild boar, and Pallas’s cats. Plus, our Dalmatian pelicans can be found in their temporary home at Land of Lemurs!
  • Species Not Viewable: Snow leopards and red pandas have been relocated during construction, but don’t worry – these beloved species will be back in 2026.

West Gate Closure

Due to significant construction activities in and around Exploration Asia, the zoo’s West Gate will remain closed for the 2025 season and is expected to remain closed until at least 2028/2029. This necessary step supports the safe movement of visitors while we undertake exciting improvements to animal habitats and visitor experiences.

Humboldt Penguins

Contact Us

Mailing Addresses

Wilder Institute/Calgary Zoo

1300 Zoo Road NE
Calgary, AB
Canada T2E 7V6

Main Public Entrance

210 St. George’s Drive NE
Calgary, AB
Canada T2E 7V6

Admission/Ticket Inquiries

Guest Relations:

Phone: (403) 232-9300
Email: GuestRelations@CalgaryZoo.com

General Contacts

Toll Free: 1(800) 588-9993
Main Switch Board: (403) 232-9300
Fax: (403) 237-7582

Donations

Phone: (403) 232-7774
Email: Donations@CalgaryZoo.com

Host an Event

Phone: (403) 232-7770
Email: SalesInfo@CalgaryZoo.com

Guest Relations

Phone: (403) 232-9300
Email: GuestRelations@CalgaryZoo.com

Lost and Found

Phone: (403) 232-9300
Email: LostandFound@CalgaryZoo.com

Media Inquiries

Phone: (403) 232-7766
Email: MediaRelations@CalgaryZoo.com

Memberships

Phone: (403) 232-9300
Email: Memberships@CalgaryZoo.com

Retail Gift Shop

Phone: (403) 232-9300 ext.5115
Email: GiftShop@CalgaryZoo.com

Security

Phone: (403) 232-9341
Email: Security@CalgaryZoo.com

School Programs

Phone: (403) 232-7732
Email: SchoolPrograms@CalgaryZoo.com

Ask Us a Question

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Please Note:

The Calgary Zoo collects the above personal contact information for the purposes of responding to your specific request or ticket purchase. You will not be receiving additional communication from the Calgary Zoo. The Calgary Zoological Society is a conservation leader whose mission is to take and inspire action to sustain wildlife and wild places. As a not-for-profit charitable institution, all revenue is reinvested back into conservation activities at the zoo and around the world. Charitable Registration #11882 4192 RR0001.