Plan Your Visit
Important Zoo Updates
What You Need To Know
Polar Bear Viewing Impact
Our polar bear ‘Siku’ will not be viewable from 2 p.m. on Tuesday, November 4th until the afternoon of Wednesday, November 5th, to accommodate maintenance to the lower habitat pool. Thank you for your understanding.
Penguin Plunge Closure
The indoor Penguin Plunge habitat will be closed from Monday, November 3rd through to the end of day on Thursday, November 6th, to accommodate upgrades to the cooling system. Thank you for your understanding.
Rainforest Building Late Opening
The Rainforest Building will open at 11:00 a.m. on Thursday, November 6th, to give our western lowland gorilla troop the space, comfort, and privacy they need as they meet their newest member, ‘Johari’. Thank you for your understanding.
Malayan Tapir Viewing: What to Expect
Malayan tapir, ‘Sempurna’, and her calf, ‘Nyawa’, will have daily access to the main indoor habitat from 10:30 a.m.–1:00 p.m. They’ll also have access to their behind-the-scenes space and may choose to spend time there, especially when the calf is nursing, so viewing isn’t always guaranteed.
Protecting our Birds from Avian Influenza: What to Expect
Our Animal Care, Health & Welfare (ACHW) team has downgraded our Avian Influenza threat level.
Please note the following changes:
- All birds have outdoor access if they choose and if weather permits
- The Rainforest Aviary and the Jihad Shibley Rocky Mountain Aviary are open
- Penguin Plunge and the Rainforest Aviary continue to have foot baths at entrances for guests to use
Our dedicated ACHW team will continue to monitor the situation and prioritize the health and well-being of the animals in our care. Thank you for your understanding and continued support as we work to keep the animals we all care about safe.
Exploration Asia Redevelopment: What to Expect
The Exploration Asia Redevelopment project is officially underway! While there are some viewing impacts in the area, you can still visit many of your favourite species.
Species Viewable:
Bactrian camels, Komodo dragons, white-handed gibbons, Malayan tapirs, red-crowned cranes, Turkmenian markhors, Amur tigers, wild boar, and Pallas’s cats.
Species Not Viewable:
Snow leopards and red pandas have been relocated during construction, but don’t worry – these beloved species will be back in 2026. Our Dalmatian pelicans are currently spending time in their winter holding space.
Thank you for your understanding.
West Entrance Closure
Due to significant construction activities in and around Exploration Asia, the zoo’s West Gate will remain closed for the 2025 season and is expected to remain closed until at least 2028/2029. This necessary step supports the safe movement of visitors while we undertake exciting improvements to animal habitats and visitor experiences.
Prehistoric Park Seasonal Closure
Prehistoric Park will be closed for the season as of October 27th, 2025.
Tickets
Plan Ahead and Save
By planning your visit in advance and purchasing your tickets online, you’ll find rates that make exploring our zoo even more accessible and affordable. Ticket prices vary from day to day and can be found anytime by clicking the buy tickets button below.
The further in advance you purchase tickets, the more you are likely to save!
Tickets
Memberships
Questions?
Visitor information
Everything you need to know
You have questions, we have answers. Information on accessibility, shopping, parking, and more.
Animal Habitat Hours
When Can You See Our Animals?
Wild Canada – 9:00 a.m. – 4:45 p.m.
Destination Africa – 9:00 a.m. – 4:45 p.m.
Exploration Asia – 9:00 a.m. – 4:45 p.m.
ENMAX Conservatory – 9:00 a.m. – 4:45 p.m.
Penguin Plunge – 9:00 a.m. – 4:30 p.m. (Last entry at 4:15 p.m.)
Gorilla Amphitheatre – 10:00 a.m. – 4:00 p.m.
Land of Lemurs – 10:00 a.m. – 4:00 p.m. (Last entry at 3:45 p.m.)
Prehistoric Park – 9:00 a.m. – 4:45 p.m.
Exploration Asia Redevelopment Project
The Exploration Asia Redevelopment project is officially underway! Snow leopards and red pandas are no longer viewable but the species will return in 2026. Thank you for your understanding.
Zoo Map
Thank you for supporting our sustainability initiatives by downloading our digital map.
Our Animal Zones
Habitats and Destinations
We are home to more than 4,000 animals from over 100 different species. Discover wild creatures and wild worlds through our immersive habitats.